I’d like to introduce you to the team at Joanne Manville Virtual Assistance. All of the team have the PA and Business Support skills you’d expect but with specialised skills on the side!

I’m so pleased to have such fantastic people working alongside me and supporting our clients, which enables us to provide an all-round service.

I’d like to introduce you to:

Ellen has worked for over 12 years in ‘people teams’ in organisations in a mix of sectors that include social housing, manufacturing and retail.  She started working as a Virtual Assistant in 2019 and enjoys supporting a wide range of businesses, including coaches and trainers, lifestyle industries such as fashion, retail, food and travel as well as supporting tradespeople such as plumbers and electricians.

Based in Warrington, Ellen can help with:

  • Learning and Development
  • Training and implementation
  • Social media planning and strategy
  • Reformatting/updating documents
  • Email and diary management
  • Customer excellence (process, training, service improvements, journeys)

Jayne has worked for 13 years as a Sales Manager, providing 5* event catering services to corporates, charities and individuals alongside a large major events portfolio including the BRIT Awards & Royal Windsor Horse Show.  She has experience of working with large corporate companies, charities and amongst high net worth individuals requiring discretion and extensive experience with administration and planning, particularly in the hospitality and events sector.

Based in Cornwall, Jayne can help with

  • Monitoring and responding to sales leads
  • Creating and sending sales proposals
  • Implementation of follow up procedures to maximise sales conversions
  • Managing existing customer service support
  • Competitor analysis research
Joanne (me!)

In a previous life I was a Mortgage Advisor but my second career was as an Executive PA, where I worked for over ten years supporting Managing Directors, Chief Executive Officers and Chairs and supporting the Board.

Based in Exeter, Devon I love:

  • Assisting business owners strategically, taking a whole-business view and determining the best way to save them time
  • Helping identify what could be delegated and putting this in place
  • Supporting whole teams, to enable them to work more effectively together and focus on the bigger picture
  • Lifestyle support, ensuring clients maintain a work/life balance

Jules has worked across a wide range of sectors, including fashion & food retailing, manufacturing, education and property. She has worked within both small businesses and large corporate environments and is an experienced travel booker, having spent over ten years working as a travel agent.

Based in North West London, Jules can help you with:

  • travel bookings and itineraries
  • diary and inbox management
  • filing organisation
  • document creation
  • PowerPoint



Justine has worked as a virtual assistant for over five years, her clients have included those from a variety of industries including tech and digital marketing, and with small businesses as well as large corporate companies, within international timezones.

Based just outside of London, Justine enjoys working on:

  • Private household support incl. personal filing, sourcing of gifts and holiday research
  • Minute taking at Board level
  • Social media
  • Copywriting
  • Blog writing
  • Research

Lisa is armed with the full range of administrative and communications skills you may require and has an excellent career track record. She is security checked to BS7858 which is more rigorous than the standard DBS check and used throughout the security industry. Lisa has worked within the private sector, mainly in fashion and education and within small and large business and independent schools.

Based in Essex, Lisa can help with:

  • Proofreading
  • Research
  • Blog Writing
  • PowerPoint presentations
  • Document formatting (Word)

Lisa has worked for over 20 years in the field of logistics, and one of her favourite projects was being involved in the C-17 maintenance project at RAF Brize Norton! She’s not very good at sitting still or doing nothing – she’s a do-er, and the only way she completely switches off is either by reading or gardening.

Based in Surrey, Lisa can help with:

• Supply chain and logistics, in particular retail and aviation;
• Email Management; she’s in inbox ninja.
• Import and export customs compliance;
• Liaising with customer and suppliers in a number of time zones around the world.

Lou has worked as a Virtual Assistant for two years, supporting both small businesses and large corporate environments and is experienced in supporting clients across a wide range of administrative business tasks.

Based in Kent, Lou can support you with:

  • Creation and curation of blog posts
  • Content and website copy
  • Organisation and project co-management
  • Research and collating information
  • Creating process documentation
  • General PA duties

Matt has worked with small businesses and in multinational corporate offices.

Based in Herefordshire, his expertise and interests are in:

  • Web development
  • Search engine optimization
  • PayPerClick (PPC)
  • Growth and management of social media channels


Natali has worked for over 17 years within a wide range of fields such as design, events, sales and marketing, business support and project management and started working as a Virtual Assistant in January 2019.

Based in Buckingham, Natali can help with:

  • Video and audio editing
  • Graphics for print or digital
  • Website design and updates on WordPress
  • Setting up email automations and designing templates
  • Webinar setup and management

With a background as an Executive Assistant at Board level, Raakhee loves organising people who are disorganised and loves a spreadsheet! She has experience of working within the publishing industry, customer service businesses and in event management.

Based in Kent, Raakhee enjoys working on:

  • Event planning and management
  • Document formatting including Kindle eBook formatting
  • In-depth research
  • Diary management
  • Email management

Sam is an experienced Finance Manager with a demonstrated history of working in the insurance, marketing and advertising industry.  A member of the Association of Accounting Technicians (AAT), Sam is a qualified Bookkeeper.  She has worked within all areas of financial management including bookkeeping, management accounting, process management, accounting systems, and financial investigation.  She is currently studying fora Bachelor of Laws – LLB with The Open University.

Based in Exeter, Devon Sam can help with:

  • All financial aspects of SME business from Bookkeeping and record keeping, all the way up to management accounting and reporting
  • Budgeting and creating financial analysis to present at Board level
  • Liaison across operational team areas to include HR, business and operational management
  • Liaison customer and suppliers for both financial assistance and credit control

Stefanie has over 15 years experiece as a Personal Assistant, in public and private sectors (including the Military, Police and NHS)

Based in Northumberland, Stef can help with:

  • Transcription
  • Minute taking
  • Diary, email and time management
  • Lifestyle Management
  • Data Entry
  • Reminder services



Zita has worked as a Virtual Assistant for five years, supporting a wide range of clients in a variety of sectors from local government to library charities and has worked with many different clients including life coaches and therapists.

Based in Oxfordshire, Zita can support you with:

  • diary/email management
  • research and data entry
  • copy typing
  • social media posts and scheduling
  • preparing MailChimp newsletters
  • WordPress updates