Business Support

Did you choose your line of business as it was something that you loved and were good at?  Do you find that there are lots of mundane office administration tasks that take up your time?  Here’s how we can help:

 

Contact Management

Have you recently attended a conference or networking event and have a pile of business cards you don’t know what to do with?  We can help to:

  • Create a spreadsheet of your contacts;
  • Add contacts to your Customer Relationship Management (CRM) system;
  • Add contacts into your e-marketing system (if GDPR compliant);
  • ‘Follow’ or ‘Like’ them from your social media accounts;
  • Confirm or make appointments.

 

Accounts Preparation

Do you buy lots of goods or services and find yourself at the end of the year dreading having to prepare the paperwork for your accountant?  We can help with:

  • Organising your receipts;
  • Setting up or updating a spreadsheet to record your expenses;
  • Entering your receipts on to your expenses log;
  • Keeping your expenses up to date to ensure you have an accurate picture of your business.

 

Diary Management

If you are busy out meeting clients or suppliers, and networking, it can be difficult to find the time to arrange new appointments to grow your business.  We can help with:

  • Arranging appointments;
  • Booking meeting rooms;
  • Arranging travel;
  • Sending reminders;
  • Following up your appointments.

 

Email Management

When you are out and about, it can be hard to find the time to respond to emails during working hours.  We can help with:

  • Monitoring emails and removing junk-mail;
  • Responding to emails;
  • Flagging important emails;
  • Setting up rules to filter your emails;
  • Setting up auto responders or an Out-Of-Office to better manage client expectations.

 

Proofreading

Whether it is marketing materials, a blog post or a presentation, it can be easy to miss errors when you are reading it back.  We can help with:

  • Checking for typing errors;
  • Highlighting areas for improvement;
  • Re-drafting.

 

Debt Chasing

When you work closely with your clients, it can be a difficult conversation for some when invoices are going unpaid.  We can help with:

  • Sending reminders;
  • Chasing bad debts.

 

Business Research

This is one of the most time consuming areas for a business owner. From finding possible clients or researching suppliers, we can help with:

  • Sourcing images;
  • Content for presentations;
  • Supplier research;
  • Identifying new leads.

 

Office Management

Maybe you are so busy your office is disorganised, or your office systems just aren’t working for you.  We can help with:

  • Organising and setting up your office;
  • Organising and filing paperwork;
  • Suggesting and implementing office systems.

 

HR Support

Human Resources can be very admin-intensive. We can help with:

  • Advertising on job sites;
  • Finding suitable candidates;
  • Reviewing CVs;
  • Shortlisting;
  • Preparing new starter packs and induction checklists;
  • Preparing contracts;
  • Developing staff handbooks;
  • Writing job descriptions.

 

Mail shots and letters

We can help with:

  • Preparing and sending thank you letters or cards;
  • Sending invitations to an event;
  • Sending Christmas cards and gifts;
  • Preparing letters by mail merge from a database;
  • Creating a database for a mail merge.

 

Identifying Tasks to Outsource

If you are overwhelmed with work but are unsure how to start delegating or even what you could delegate, then this is something we can help with too.  Either 1:1 or over Skype, we can talk about what tasks you do on a day to day basis and suggest how using a Virtual Assistant can take off the pressure.